Signature link expiry
Set how long a signing link stays active. After it expires, recipients can no longer sign through that link. Useful for quotes that are only valid for a limited time, contracts with shifting commercial terms, or anywhere you want tighter control over unsigned documents.
What you'll learn
- What signature link expiry does
- When to use it
- How to enable it
- What happens once a link expires
What signature link expiry does
When you send a document for signature, the signing link stays active by default for 30 days. Expiry lets you shorten or extend that window, or turn the expiry off entirely. Once the expiry date passes, the link becomes inactive and the recipient can't sign through it.
This is useful when:
- A quote is only valid for a set number of days.
- Pricing or commercial terms might change.
- You want tighter legal control over unsigned documents.
- You want to create urgency in the sales process.
How to enable signature link expiry
To enable expiry on a signature request:
- Open your workflow.
- Click the signature request block.
- In the configuration panel on the right, find the Expire Signature Request toggle and turn it on.
- Set the number of days the link should stay active.
Every time the workflow runs from now on, the signing link will expire after that many days.
How it works after sending
After the document is sent:
- The signing link works as normal until the expiry date.
- Recipients can review and sign during that window.
- Once the expiry date passes, the link is inactive.
If someone tries to sign after expiry, they see a message explaining the link has expired.
What happens after expiry
Expiry only deactivates the signing link. The document and its records are not deleted.
If a document expires unsigned, you can:
- Generate and send a new signature request from the workflow.
- Update the document and resend.
- Adjust the expiry settings and re-run the workflow.
See Resend a signature request and Cancel a signature request for the related actions.