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Customise email content with HTML

Write your workflow emails in HTML when you need more control over layout and styling than the default editor gives you. Useful for branded templates, custom buttons, or any formatting the default editor can't produce.

Switch to the HTML editor

If this is your first workflow, follow the quickstart first.

Open the email block in your workflow.

At the bottom of the email content field, click Switch to HTML editor.

If the email already had content in the default editor, you'll see a warning that the existing content will be cleared. Click Continue to proceed.

Paste or type your HTML into the content field.

Preview before saving

Click Display preview to see how the email will render.

When it looks right, close the preview with the X icon and click Save.