Sub-processors

Last Updated:
July 15, 2025

To support the delivery of our services, Portant.co may engage third-party service providers (‘sub-processors’) to process personal data on our behalf. We carefully vet each provider and ensure they are contractually bound to protect personal data in accordance with applicable privacy laws.

1. List of sub-processors

Sub-processor
Nature and Purpose of Processing
Categories of personal data
Location of Processing
Security Measures
Copper CRM, Inc.
Customer relationship management
Contact data, sales activity
US
Google LLC (Google Cloud)
Cloud infrastructure services
Application data, storage, compute
Global
Google LLC (Google Workspace)
Email, calendar, document storage, chat
Emails, documents, user metadata
Global
HubSpot, Inc.
Marketing, sales, CRM
Contact data, marketing analytics
US
Intercom R&D Unlimited Company
Customer messaging platform
Messages, user behavior data
Global
Microsoft Corporation
Productivity and cloud services
Emails, documents, user data
Global
OpenAI, L.P.
User selected AI language model services
Text inputs
US
AC PM LLC
Transactional email delivery
Contact data, Email content, metadata
US
Stripe, Inc.
Payment processing services
Payment data, customer information
Global
Zapier, Inc.
Workflow automation
Workflow data, user credentials
US

2. Updates and Notifications

We are committed to transparency regarding the third-party service providers we engage.

Our list of sub-processors may change as our business evolves. When we add or replace a sub-processor who may process personal data, we will update this page to reflect those changes.

Where required by applicable data protection laws (such as the GDPR), we will provide our customers with prior notice of any intended changes to our sub-processors. This notification will be sent via email to the account owner or primary contact on record at least 30 days before the new sub-processor begins processing personal data on our behalf, except where a shorter notice period is required for urgent operational reasons.

During this notice period, customers may object to the engagement of a new sub-processor by contacting us at [dpo@portant.co] and providing a valid, reasonable objection related to data protection risks. We will work in good faith to resolve any objections and, if necessary, take reasonable steps to ensure that personal data is not processed by the new sub-processor until the issue is resolved.

If no objection is received within the notice period, the change will be deemed accepted.

We encourage all customers to check this page periodically for the latest information on our sub-processors.

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